Shipping

Effective Date: January 2, 2024

  1. Shipping Methods and Rates

1.1. Shipping Carriers: We primarily use UPS for all our shipping needs. The choice of carrier may vary depending on the shipping destination, weight, and dimensions of the package.

1.2. Shipping Rates: Shipping rates are calculated based on factors such as package weight, destination, and shipping method selected during the checkout process. Customers can view the shipping costs before finalizing their purchase.

1.3. Free Shipping: We offer free standard shipping on orders over $100. Free shipping is available for orders shipped within the contiguous United States.

  1. Order Processing

2.1. Order Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons and promotions.

2.2. Order Tracking: Once your order is processed and shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order using the provided tracking number.

  1. Shipping Timeframes

3.1. Estimated Delivery Times: The estimated delivery time for your order depends on the shipping method selected at checkout. Please note that these are approximate delivery times and may vary due to unforeseen circumstances or during peak seasons.

  • Standard Shipping: 7 - 10 business days
  • Expedited Shipping: 1 - 3 business days
  • Priority Shipping: 1 - 3 business days

3.2. International Shipping: Please see the current posted rates for international shipping, or email contact@lannarosejewelry.com with questions regarding international shipping. 

  1. Shipping Destinations

4.1. Domestic Shipping: We ship to all 50 states in the United States, including Hawaii and Alaska.

4.2. P.O. Boxes and APO/FPO Addresses: We can ship to P.O. boxes and APO/FPO addresses using standard shipping methods.

  1. Shipping Restrictions

5.1. Hazardous Materials: We do not ship hazardous materials or items classified as dangerous goods by shipping carriers.

5.2. Restricted Locations: Some products may be restricted for shipping to certain locations due to local regulations. Please check your local laws and regulations before placing an order.

  1. Lost or Damaged Shipments

6.1. Lost Shipments: In the rare event that your order is lost in transit, please contact our customer support team. We will work with the shipping carrier to locate your package or provide a suitable resolution.

6.2. Damaged Shipments: If your order arrives damaged, please contact us within 3 days of receiving your order. We may request photographic evidence of the damage to initiate a replacement or refund.

  1. Returns and Exchanges

For information on our returns and exchanges policy, please refer to our Returns and Exchanges Policy.

  1. Contact Information

If you have any questions or concerns about our shipping policy, please contact our customer support team at: contact@lannarosejewelry.com

  1. Policy Updates

This shipping policy is subject to change without prior notice. Any updates or modifications to the policy will be posted on our website with the revised effective date.